Human content strategy for the AI era
Guiding content strategy, governance, and operations for customer education and support. Specializing in:
Museums & libraries
Universities
Healthcare
B2B SaaS
Content is customer experience
In the age of AI, it is more important than ever to serve your customers content that is useful, relevant, and above all, human. The internet is becoming a quagmire of AI slop, and it is ever more challenging to reach people with real, factual, pertinent information.
With web content being consumed and regurgitated by LLMs, you need to find new ways to structure and organize information to serve both humans and machines.
Drawing on over 15 years of content strategy experience, Kitty has evolved her practice to work with AI to create the best experience for your audience.
Get in touch
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